Thank you for your purchase. We hope you are happy with Twib. However, if you are not completely satisfied with your purchase for any reason, you will get refund for the purchase. Please see below for more information on our refund policy.
For any refund request you need to send an email from your registered email address to If you are eligible for any refunds then refund will be processed within the next 7 days.
For all initial purchases of subscriptions for any duration, you may cancel during the first 7 days (calculated from the date of purchase) and receive a refund. The refund amount will have a deduction of 10% (transaction cost) of the total value.
All refunds will be posted back to the credit or debit card on which the subscription was purchased.
If the cancellation occurs after the first 7 days, you won’t be eligible for a refund. If you cancel your subscription but are not eligible for a refund, you’ll retain access to the subscription until it expires.
Any kind of renewal payment/subscription or up-gradation for any duration is not eligible for any refund.
Restarting an Expired Subscription
Subscriptions that expire after the renewal date without payment or subscriptions canceled immediately by contacting Customer Service cannot be restarted. If you wish to renew access to for a canceled subscription, a new subscription can be purchased.
If you have any questions concerning our refund policy, please contact us